How do we check that a provider sending us calls is listed in the Robocall Mitigation Database?
Search the FCC’s Robocall Mitigation Database listings, or download its CSV file of all filings, and look for the provider’s filing. Under 47 CFR § 64.6305(g), you may accept calls directly from another provider only if its filing appears there and has not been removed in an enforcement action. Removal orders give you two business days to stop.
What the rule requires
Section 64.6305(g) binds every intermediate provider and voice service provider. You may accept calls directly from a domestic voice service provider, a gateway provider or a non-gateway intermediate provider only if its filing appears in the Robocall Mitigation Database and has not been de-listed in an enforcement action. The same applies to foreign providers that use U.S. numbers in the caller ID to reach U.S. subscribers. Calls to 911 may never be blocked, and you must make all reasonable efforts not to block calls from public safety answering points and government emergency numbers (§ 64.6305(g)(1)–(5)).
Where to check
- The FCC’s RMD listings: anyone may review submitted filings, search them, or download a CSV file of all filings from the Database’s welcome page (FCC Robocall Mitigation Database page).
- Removal orders: the Enforcement Bureau removes certifications by order, names the companies in an appendix, and orders all intermediate and voice service providers to cease accepting calls directly from them within two business days of release — 12 companies in DA 25-913 (September 30, 2025), 14 in DA 26-872 (September 2, 2026).
- A copy is not the record: a lookup tool, ours included, works from a downloaded export, so confirm a doubtful result in the FCC’s own listing.
A listing is one check, not the whole duty
Section 64.1200(n)(5) also requires reasonable and effective steps to ensure that any originating or intermediate provider from which you directly receive traffic is not using you to carry a high volume of illegal traffic. Your plan must say how: a voice service provider describes any procedures it has to know its upstream providers (§ 64.6305(d)(2)(ii)), and the FCC’s filer FAQ says intermediate providers must describe how they comply with § 64.1200(n)(5) (FAQ 13). A dated note of each listing check, with the RMD number you found, is a simple way to show that step.
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General information drawn from the rule text and the FCC documents listed below — not legal advice. You review, sign and submit your own filings.
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