What changes must we update in the Robocall Mitigation Database within 10 business days?
Any change to the information in your filing: business names or address, principals, affiliates, ownership, your robocall mitigation contact, your role in the call chain, your STIR/SHAKEN option, and the practices or analytics vendors in your plan. Update within 10 business days of the change (47 CFR § 64.6305(d)(5)); a late update carries a $1,000 base forfeiture, continuing until cured.
Where each change goes
| Change | Where you update it | Rule |
|---|---|---|
| Legal business name or primary address | CORES first (the RMD copies both, read-only); then log out, log back in and revise | § 1.8002(b)(2); FCC FAQ 16 |
| Other or previous business names, DBAs, other FRNs | RMD form | § 64.6305(d)(4)(i)–(iii) |
| Principals, affiliates, parents; ownership or control after a merger or acquisition | RMD form, or the plan if the field is too short | FCC FAQ 4, 8, 16 |
| Robocall mitigation contact: name, title, department, address, phone, email | RMD form | § 64.6305(d)(4)(v) |
| Role in the call chain; STIR/SHAKEN option or the exemption relied on | RMD form | § 64.6305(d)(1), (d)(2)(i), (d)(4)(vi) |
| Know-your-customer steps, upstream checks, analytics vendors or underlying providers relied on | Revised plan (PDF) | § 64.6305(d)(2)(ii); FCC FAQ 12 |
| A new formal action or investigation involving you or an affiliate | RMD form | § 64.6305(d)(2)(iv); FCC FAQ 6 |
Details that trip providers up
- CORES has its own 10-business-day deadline, and a CORES update that lags makes the RMD late too (FCC FAQ 16).
- Every revision is re-signed: the declaration must be completed again before you submit (FCC filing instructions, July 2026). Updates carry no FCC fee (DA 26-72).
- A revision is not your annual recertification, still due by March 1 (FCC FAQ 16).
- If the Governance Authority revokes your SPC token, you need not update on that basis until your review or appeal periods run out (§ 64.6305(d)(5)(i)–(ii)).
- Your Form 499-A registration runs on a shorter clock: changes to it are due within one week (§ 64.1195(g)).
- If you stop providing voice service, delete the filing or update it to say so (FCC FAQ 16).
Last reviewed:
General information drawn from the rule text and the FCC documents listed below — not legal advice. You review, sign and submit your own filings.
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